2017 Customer First Award for Excellence

Customer First Award for Excellence Demonstrates Our Commitment to Drivers in Bullhead City, AZ

Our mission at Swanty's Chrysler Dodge Jeep Ram is to always put our customers first, and our most recent achievement is evidence of our team's commitment. The Customer First Award for Excellence is presented only to dealerships that meet the FCA US LLC's high standards for customer service and satisfaction, and this year, only 387 out of 2600 eligible contenders made the final cut. We are proud to announce that we are among the winners for 2017, and it is for this reason that drivers near and far - from Golden Valley to Lake Havasu City and beyond - travel out to Bullhead City, Arizona, just to do business with us.

How are Winners Selected for the FCA US LLC Customer First Award for Excellence?

There are a lot of factors involved when choosing winners for the Customer First Award for Excellence. Dealerships that qualify must satisfy the five pillars outlined by the FCA US LLC. They include the following:

• Facility Certification to ensure customers have access to a clean and comfortable environment.
• Performance Measures to illustrate the business has reached high goals for customer sales and service.
• Training Certification to show employees have passed the highest mandatory FCA-certified training.
• Employee Surveys to inspire staff members to have a voice and nurture a customer-focused philosophy.
• Process Validation to show that certified sales and service procedures facilitate great customer care.

Only upon meeting these requirements can a dealership earn the prestigious designation. Fortunately, here at Swanty's Chrysler Dodge Jeep Ram, our own principles are similar to those stipulated by our brand. In fact, we strive to go the extra mile in everything that we do, be it for automotive sales, maintenance, or other related fields. As you can then imagine, this award is well-deserved.

Visit Swanty's Chrysler Dodge Jeep Ram for First-Class Customer Service
Serving Drivers from Mohave Valley, Fort Mohave & Surrounding Areas

The best way to see what our team at Swanty's Chrysler Dodge Jeep Ram can do for you is to meet with us in person, so do yourself a favor and make your way on over to Bullhead City, Arizona, today. After you experience our award-winning customer service firsthand, you will understand why we maintain such an outstanding reputation among drivers who reside in cities within the Tri-State area such as Kingman in Arizona, Needles in California, and Laughlin in Nevada.